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WE  OFFER FREE UK DELIVERY

Chic Look is an online marketplace for independent designers.No matter how many designer you purchase from, there is only one checkout process. All orders are shipped by the designer that designed and created the product. Chick Look ensures that our designers ship securely to our customers. Please note that delivery times vary from designer to designer as we work with designer all around the world.


NON UK DELIVERY

International shipping rates will be applied at checkout.


RETURN

Customer satisfaction is always our top priority. If you are not satisfied with your goods  for any reason, we will happily offer you a full refund or exchange within 14 days of receipt of order.

The item(s) should be returned new, unused, and with designer garment tags still attached. Returns that are damaged, soiled, altered or returned without their original packaging and labels may not be accepted and may be sent back to the customer.

We recommend that you use either registered or recorded delivery, as you are responsible for the items until they reach us. Returns fees are the buyer's responsibility unless the goods are faulty or have been sent incorrectly.

For non UK customers International deliveries must be returned within 28 days of receipt of order. It is recommended to use a delivery service that offers insurance. We take no responsibility for goods until they reach us and the refund does not cover the return delivery cost. 

To Return your goods, please fill out the return form provided in the package and use the address on the return form.

If you have any queries regarding our Shipping & Returns procedure or policy, please contact us at info@chiclook.co.uk


Sale Items:

Sale items are non-refundable but may be given a credit note for future use. Sale items Online are only refunded if faulty.

All dispatched items are quality checked at the point of dispatch, if you receive a damaged or faulty item please let us know immediately